June 19, 2023
If you’re on the NDIS, a support coordinator can play a crucial role in helping you to access the range of supports and services you need. But what sets the great support coordinators apart? Here are some qualities to look out for when you’re trying to find the right support coordinator for you.
A great support coordinator will take the time to listen attentively, respect your unique needs and preferences, and work collaboratively to develop personalised strategies that help you work toward your goals.
An exceptional support coordinator has in-depth knowledge and experience when it comes to the NDIS, its processes, and the available supports and services. They keep up-to-date with the latest policy changes, regulations, and service provider offerings, so they can provide you with accurate information and guidance.
Great support coordinators are clear communicators, both in verbal and written forms. They can explain complex concepts to you in a way that you understand, they actively listen to you, and can help you communicate clearly with your service providers.
Support coordinators handle multiple tasks and responsibilities simultaneously. Exceptional support coordinators need strong organisational and time management skills, so they can prioritise tasks, manage schedules, and ensure that you receive timely support and access to services.
Support coordinators often come up against challenges and obstacles as they work to help participants. A great support coordinator excels in problem-solving and resourcefulness. They can think creatively, identify alternative solutions, and navigate complex situations to ensure you receive the best possible outcomes.
This is a fundamental aspect of the support coordinator role. Exceptional support coordinators are strong advocates for NDIS participants, ensuring their rights are protected, and their voices heard. They are skilled at representing participants’ interests, negotiating on their behalf, and addressing any concerns or conflicts that may arise.
Successful support coordinators understand that, by collaborating and networking, they’ll have a range of quality supports and resources at their fingertips, when you need them. They actively establish and maintain relationships with service providers, community organisations, and relevant stakeholders.
A great support coordinator knows that there is always more to learn! They actively seek opportunities to enhance their skills and knowledge through workshops, training programs, and industry conferences. They’re dedicated to staying updated with best practices, so they can provide you with the most relevant and effective support.
When you’re choosing a support coordinator, you need to feel that they’re the right ‘fit’ for you.
They should take the time to answer your questions, make you feel comfortable, and give you confidence that they’ll work in partnership with you, to help you make the most of your NDIS plan and the supports available.
At Disability Plan Services, we have a close-knit team of support coordinators with a diverse range of skills and experience, and a commitment to securing the best outcomes for their participants. Contact Disability Plan Services to find out more about support coordination services that will empower you to chase your goals!
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