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A registered NDIS service provider you can trust

At Disability Plan Services, we’re focused on improving the quality of life of people with disabilities because we believe everyone has the right to receive the support they need.

After her own family experiences with disability, our founder and director Alexandra Shaw established Disability Plan Services as a way of helping others in the community who are on the same journey.

We build relationships with the local community, health professionals, service providers and most importantly, you, to deliver the best possible outcomes to help you live a fulfilling life.

We’re more than NDIS service providers. We’re your partners on this journey. You can count on us to be there for you whenever you need support.

Find out more about how Disability Plan Services can assist you today:

Our vision

We’re an experienced team of NDIS Plan Managers and Support Coordinators who share a people-first focus. We’re passionate about helping our local community and are always committed to ensuring your safety and security are the number one priority.

We dream of a community where everyone has equal opportunities, choice and control over the disability support and services they receive.

By listening to what you want, asking the right questions and taking the time to understand you, we can help you to achieve your goals and the life you deserve.

How we can help

The National Disability Insurance Scheme has dramatically changed the way people living with disability access their services and support with the introduction of NDIS plans.

Disability Plan Services can help you to understand all aspects of your NDIS plan and ensure you are getting all the funding and supports you need.

As a registered NDIS provider, we step in to make your life easier. Whether it is paying your providers for supports, keeping track of our funds, managing financial reporting or helping you to choose providers, we take the stress out of the NDIS.

Meet the team

Although we all may come from unique and varied backgrounds, everyone at Disability Plan Services shares the same values and passions. For all of us, this is so much more than a job. We take great pride in what we do and promise to never stop doing everything we can to help you.

Alexandra Shaw

Alex understands first-hand what it’s like for families living with a disability. After founding four community support and respite programs in Brisbane’s Bayside, Disability Plan Services is Alex’s vision for providing a solution to Plan Management led by a team of real people who all share the same passion and experience.

Jack Shaw

Since a young age, Jack has been helping people to get the most out of their funding. Jack is a very experienced Plan Manager with a positive, can-do attitude that always delivers the best outcomes for our clients. A reliable and knowledgeable asset to the team, our community know they can always turn to Jack for help.


Before joining Disability Plan Services, Louise worked as a Local Area Coordinator with the NDIA. A qualified councillor, Louise has an interest in helping those living with disabilities as she also used to personally care for someone with a mental health condition. Louise enjoys helping people to reach their goals.


Andrea’s passion for health and wellbeing drives her desire to help others live a better life. An assistant nurse with previous experience in aged care and individual support and a Diploma in Community and Human Service, Andrea’s skills and understanding of the NDIS are valuable assets to the Disability Plan Services team.


The Disability Plan Services team wouldn’t be able to provide the much-needed community support we do without the help of Sam. Sam is well known for keeping the team organised and the accounts all up to date. It’s a big job but if anyone can do it, it’s Sam.

Find out more about Disability Plan Services