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NDIS Support Coordination

Our local NDIS Support Coordinators work with you to make the most out of your NDIS plan. We also help you to navigate the NDIS and understand your plan and take the stress out of organising your supports.

At Disability Plan Services, we’re an experienced team of real people who you can trust with your NDIS plan. We value the relationships with our community and always take the time to understand your individual needs and goals so we can connect you with the best supports possible.

Find out more about how Disability Plan Services can assist you today:

What is NDIS Support Coordination?


NDIS Support Coordination is the facilitation of supports carried out by a registered NDIS Support Coordinator. A Support Coordinator will help you to understand how your plan works by communicating the details of your NDIS plan to you in a way you can understand.

The NDIS describes Support Coordination as a support that “assists you to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.”

As a capacity-building support, Support Coordination is an important part of developing your independence and achieving your long-term goals. The NDIS breaks down the Coordination of Supports into three sub-categories:

  • Support connection – This is short-term assistance to help you connect and build relationships with service providers. Our experienced team can help facilitate any level of supports you need, either short-term or long-term.
  • Support coordination – Our NDIS Support Coordinators provide you with ongoing assistance to navigate the NDIS, connect you with supports, resolve any issues and more.
  • Specialist support coordination – If you have a complex living situation, difficulty communicating or other family members are also living with disability, specialist support coordination, also known as complex case management, helps to address barriers and reduce complexities. Click here for more information on how Disability Plan Services can help with complex case management.

What are the benefits of Support Coordination?


If you are new to the NDIS, learning how to interpret and understand your plan and the terminology within it can be difficult. Support Coordinators are experts in the NDIS and know how to navigate the ins and outs of the system. Working closely with you, Support Coordinators communicate in a language you can understand and ensure you know what is included in your plan and what isn’t.

Partnering with an independent, registered NDIS Support Coordinator, such as Disability Plan Services, means you will always receive personal one-on-one support. It is important to understand how your plan and supports work together in order to achieve your goals.

Support Coordinators ensure your supports are running properly and are working for you, will negotiate the best possible agreements with your service providers, prepare you for upcoming plan reviews and assist in times of need.

Ultimately, Support Coordination is all about capacity building, which means building your ability to act more independently which is an important part of your personal growth and a step towards achieving your goals. Being able to build and maintain relationships, participate in your favourite community groups and manage your supports wouldn’t be possible without developing your independence.

Why choose Disability Plan Services for Support Coordination?


Disability Plan Services was founded to help people, just like you, who are living with disability or caring for those with disabilities to access the supports needed to live a fulfilling life. No matter where you are in your journey, we’re here for you.

Everyone is different with unique goals. No matter what your personal goals are, our team can work with you to make sure you receive the supports you need, you understand how your plan works and you don’t feel overwhelmed by anything along the way.

We’re a close team of Support Coordinators and Plan Managers who all share the same passion. We care about your story and believe everyone has the right to take control of their support services.

With excellent NDIS Support Coordination Qualifications, we work together with you, as your partner, to grow the confidence, independence, knowledge and communication skills that help you to achieve your goals. Our experienced team are real people who can help to find the supports you need or resolve any issues with providers, connect you with local health professionals and be there for you whenever you need us.

For more information or to get in touch please call us on 0498 103 343.

Meet our community


Zoe's Story
Living on one of the Moreton Bay Islands with a degenerative disease that impacts her ability to walk and perform basic
Kate's Story
We first met ‘Kate’ when she came to Disability Plan Services for support with mental health and anxiety. Her previo

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